FAQ

 

-Refund/Exchange

Due to the nature of our products, we regret to inform you that we are unable to offer refunds or exchanges on any purchases.

If you receive a wrong product from what you requested due to our fault, or defected product, We will send you the product you originally ordered without any additional charge, or We can provide Store credit

 

-Size

Size Women's Shoe Size
S/M 6 and up (We can say it's actually ONE SIZE)

For now, we offer the S/M size option, which is designed to fit women's shoe size 6 and up. We can say that our S/M size are actually ONE SIZE. However, We'd like to provide more attentive and comfortable experience to our customers, so we set size as S/M and M/L  

Stay tuned for updates on our M/L size option, which will be available soon. We are constantly pushing boundaries and striving to provide you with the best sizing options for your adventurous journey.

 

-Composition

  Our grip socks are meticulously crafted with a major composition of cotton, ensuring a breathable and soft feel against your skin. 

 

-Wash

When it comes to keeping your grip socks in top condition, following the proper laundry care instructions is essential. By taking the time to care for your grip socks correctly, you can ensure their longevity and maintain their exceptional footing. Here are some important tips to keep in mind:

1. Turn Them Inside Out: Before tossing your grip socks into the washing machine, be sure to turn them inside out. This will help protect the vibrant designs and features of the socks, ensuring they stay looking their best.

2. Machine Wash Cold: To prevent any damage or shrinking, it is recommended to machine wash your grip socks using cold water. This gentle cycle will help preserve the quality of the fabric and maintain the elasticity of the socks.

3. Avoid Bleach and Harsh Detergents: When laundering your grip socks, it is important to avoid using bleach or harsh detergents. 

4. Air Dry: After washing, it is best to air dry your grip socks. This will help maintain their shape and prevent any shrinkage. Avoid using a dryer, as the heat can damage the fabric and elastic.

5. Store Properly: When not in use, store your grip socks in a cool, dry place. Avoid exposing them to direct sunlight or extreme temperatures, as this can cause the fabric to deteriorate.

By following these simple laundry care instructions, you can ensure that your grip socks from PEPPER THE KAT stay in excellent condition for longer. Remember, proper care leads to exceptional footing and a touch of fashion-forward charm during your workouts. Thank you for choosing PEPPER THE KAT!